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Home Resources Award winning service

Category Archive

Below you'll find a list of all posts that have been categorized as “Award winning service”

Digital Customer Support

Tips for engaging customers online

Following his experiences as a judge at the 2016 UK Customer Experience Awards, Paul outlines …

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Business Innovation

Seven great ways to improve your customer experience

Following his experiences as a judge at the Customer Experience Awards, Paul outlines the seven …

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Business Improvement

5 great ways to improve customer satisfaction

In this recorded webinar, Paul uses his judging experience to highlight the evolution of customer …

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recent resources

Performance improvement in contact centres – how to enable the 3R’s

13th July 2021

Why marketers should exploit micro-influencers in digital messaging support across their pre-sales customer journeys?

13th July 2021

awards

UK Customer Experience Awards

Paul Weald uses his multi-channel contact centre specialism to judge for UK Customer Experience Awards. Having worked in the industry for 20 years, his experience covers all aspects of people, process, technology, operations and customer experience.

Since 2007, Paul has been a judge in both the European Contact Centre Awards and for UK Customer Experience Awards.

Find Paul on LinkedIn
Copyright Multichannel Customer Experience Ltd 2017